Privacy Policy
We believe in transparency about how we collect, use, and protect your personal information.
Privacy at a Glance
Our Commitments
- We're transparent about what data we collect and why
- You have control over your personal information
- We use industry-standard security measures
- We comply with GDPR, CCPA, and applicable privacy laws
Your Rights
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
Important: This is a summary. Please read the full policy below for complete details.
1Information We Collect
We collect information you provide directly (account details, business information), information automatically collected (usage data, device information), and information from third parties (payment processors, identity verification services).
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Types of information we collect:
- Account and business information (name, email, company details)
- Payment and transaction data (invoice details, payment methods)
- Usage data (how you interact with our platform)
- Device information (IP address, browser type, operating system)
- Communications (support messages, feedback)
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2How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you, ensure security, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
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Primary uses:
- Process payments and provide invoicing services
- Maintain, improve, and secure our platform
- Provide customer support and respond to inquiries
- Send important service updates and communications
- Prevent fraud, abuse, and ensure platform security
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4Data Storage and Retention
We store your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. When you request deletion, we remove or anonymize your personal information, subject to legal retention requirements.
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Retention periods:
- Account data: While your account is active plus 90 days
- Transaction records: 7 years for regulatory compliance
- Support communications: 3 years
- Security logs: 2 years for fraud prevention
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5Your Privacy Rights
You have rights regarding your personal information under applicable privacy laws (GDPR, CCPA, etc.). To exercise these rights, contact us at [email protected].
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Your rights include:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal information
- Portability: Export your data in a machine-readable format
- Objection: Object to certain types of data processing
Important: Some rights may be limited by legal requirements or legitimate business needs such as fraud prevention. We will respond to requests within legally required timeframes.
6Data Security
We implement industry-standard technical and organizational measures to protect your personal information including encryption, access controls, regular security assessments, and employee training. However, no system is 100% secure.
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Security measures include:
- Encryption for data in transit (TLS/SSL) and at rest
- Multi-factor authentication and role-based access controls
- Regular security audits and vulnerability assessments
- Incident response procedures and breach notification protocols
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7Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide functionality. You can control cookie preferences through your browser settings.
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Types of tracking:
- Essential cookies for platform functionality (required)
- Analytics cookies to understand usage patterns
- Performance cookies to optimize services
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8International Data Transfers
Your information may be processed in the United States and other countries where our service providers operate. We use Standard Contractual Clauses and other safeguards to protect your information when transferred internationally.
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Transfer safeguards:
- Standard Contractual Clauses (SCCs) for international transfers
- Adequacy decisions where available
- Security measures consistent with this policy
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9Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or platform notification. The 'Last Updated' date indicates when the policy was most recently revised.
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Update process:
- Email notification for material changes
- 30-day advance notice for changes requiring new consent
- Continued use after updates constitutes acceptance
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10Contact Us
For privacy questions, to exercise your rights, or report privacy concerns, contact us at [email protected] or [email protected] (Data Protection Officer).
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Contact methods:
- Email: [email protected]
- Data Protection Officer: [email protected]
- Submit requests through your account settings
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Questions About Privacy?
We're here to help with any privacy-related questions or concerns