Get In Touch
Have questions? Need support? Want to partner with us? Our team is here to help you succeed with Paganki.
Contact FAQ
Quick answers to common questions about reaching our team
How quickly will you respond to my inquiry?
We aim to respond to all inquiries within 2 hours during business hours. For urgent technical issues, our 24/7 support team typically responds within 30 minutes.
What are your support hours?
Technical support is available 24/7 for all customers. Sales and general inquiries are handled Monday-Friday, 9 AM - 6 PM Pacific Time.
What languages do you support?
We provide support in English and Spanish, and can also assist in additional languages including French and German.
How do I reach you for urgent issues?
For critical payment processing issues, email our emergency team at [email protected]. This channel is monitored 24/7 by our senior technical team.
Can I schedule a product demo?
Absolutely! Contact our sales team to schedule a personalized demo. We offer live demonstrations to show you how Paganki can help you get paid faster.
How can I get custom pricing for my business?
Contact our sales team with details about your transaction volume and specific needs. We offer custom pricing for businesses processing over $100K monthly.
Still Have Questions?
Talk to our team about your specific needs and how Paganki can help you get paid faster
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